Tools & Skills
User interviews
Stake holder interviews
User flows
Wireframing
UI design
Prototypes
Invision
Sketch
Lookback
Hotjar
Overview
Almost 1 year later, I had the opportunity to revisit Assemble for this 3-month contract at DutySheet Ltd.
My role was:
to understand why & how current clients use Assemble after new experience was released
to design new features for release aligned with the user research I was doing
to redesign the "Analytics" section on Assemble
User Interviews / Tests
After stakeholder interviews were completed, I conducted user interviews to understand users and their general behaviour better.
During these moderated interviews, I had the opportunity to observe how they use Assemble and test an Invision prototype to improve key features of Assemble.
Guiding Questions:
How long have you been volunteering?
Could you tell me about your typical day?
Tell me about the last time you used Assemble. What did you do? How was it?
What does “Event” mean for you?
How do you find out if there is an event happening? /See the program
Tasks:
Would you mind showing me what did you do last night?
How would you know if a new activity is available in your area?
How would you change your status to “On-Call”? (If available)
How do you know if you are invited to an event?
UI Design
Once I tested out usability of my proposed solution with an Invision prototype during moderated tests, I designed the final screens in Sketch within the web guidelines I have created during my previous contract with Assemble.
